Our Terms and Conditions
for Commercial Debt Submissions
To place a debt with us, you must agree to these terms and conditions before you proceed. Accepting our conditions means you have read, understood, and agree to them.
​
All rates quoted are subject to VAT and may change from time to time.
Key Terms
-
You are agreeing that no other collection agent/debt collector has worked on the current outstanding balance before now.
​
-
You are authorising Arena Recoveries to act as the sole and exclusive collection agent for this debt.
​
-
You are agreeing that the debt passed is legal, accurate and in no way vexatious.
​
-
You the are agreeing to our data processing policies as set out in this agreement.
​
-
You are agreeing to ensure you inform Arena Recoveries if your Debtor pays you directly.
​
-
You are agreeing to pay Arena Recoveries for any collection made within 7 days from the date of invoice. *
​
-
You are agreeing to pay for any chargebacks from your Debtor after they have paid us.
​
-
You understand that we will consult you on any legal costs before proceeding.
​
-
Debtor receipts will be paid by Arena Recoveries to you the “Client” monthly.
​
​
*if you have requested not to collect our charges from the Debtor